Last updated on Sep 2, 2026 at 5:11am UTC
We had planned to move to our new support system on 1 September 2026. During final checks, we identified an issue that could affect your experience with the helpdesk.
To avoid any disruption to your support requests, we've decided to postpone the migration while we resolve it.
For now, nothing changes on your end - you can continue reaching us through your usual channels, including chat from the Reseller Control Panel (RCP) and https://www.openprovider.com/company/contact-us.
We'll share a new date once the issue is fixed. Thanks for your patience.