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Last updated on Sep 3, 2026 at 4:12am UTC

Premium DNS – Update [Monitoring]
Sectigo has deployed a fix and DNS resolution has been restored for the large majority of Premium DNS zones. We're continuing to monitor for a small number of domains still showing intermittent resolution issues, and will post again once it's fully stable.


We are aware of an issue affecting Sectigo Premium DNS. Queries for zones on the Sectigo nameservers (ns1-ns4.sectigoweb.com) are failing, so websites and email for affected domains may be unreachable. Domains on Openprovider's standard nameservers are not affected.

The issue is on the provider's side and has been escalated to Sectigo with the highest priority. We are in direct contact with them and will update as soon as we know more.

We do not have a confirmed ETA from Sectigo at this time. We will update as soon as we receive one.

Note: some domains may still resolve from your DNS cache. This does not mean the issue is resolved.

We apologise for the inconvenience.


We had planned to move to our new support system on 1 September 2026. During final checks, we identified an issue that could affect your experience with the helpdesk.

To avoid any disruption to your support requests, we've decided to postpone the migration while we resolve it.

For now, nothing changes on your end - you can continue reaching us through your usual channels, including chat from the Reseller Control Panel (RCP) and https://www.openprovider.com/company/contact-us.

We'll share a new date once the issue is fixed. Thanks for your patience.

openprovider.com
99.994% uptime
60 days ago
Today
ping Nameserver - ns1.openprovider.nl
100% uptime

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ping Nameserver - ns2.openprovider.be
100% uptime

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ping Nameserver - ns3.openprovider.eu
100% uptime

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XML API
99.984% uptime

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REST API
99.859% uptime

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Control Panel
99.982% uptime

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SSL Panel
99.944% uptime

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dmarcprotect.me
99.916% uptime

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Sectigo Nameservers
91.585% uptime
60 days ago
Today