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Last updated on Oct 10, 2026 at 9:35pm UTC

.RU and .РФ domain operations restored

Status: Resolved
Last updated: 2026-10-09

The connection issue with the Russian registry that began on 2026-10-08 has been resolved. Registrations, renewals, transfers and updates for .RU and .РФ domains are working normally again through both the API and the control panel.

Domains that were already registered and active were not affected and continued to resolve throughout the incident. Any operations that failed or were delayed during this period can now be retried. If you still see an issue with a specific domain, please contact our support team.

We apologize for the inconvenience.


2026-09-18
[In progress] - Double Renewal Charge on SSL Certificate Orders
We are aware of an issue affecting some SSL certificate orders where a double renewal charge is applied when a reissue has taken place. Our team has identified the root cause and a fix is currently in progress.
No action is required from your side at this time. Any duplicate charges will be reviewed and refunded once the fix has been deployed.
We apologize for the inconvenience and appreciate your patience while we work on a resolution.
If you have any questions or need assistance, please contact our Support team.


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