Previous incidents

October 2023
No incidents reported
September 2023
Sep 21, 2023
1 incident

SSL Order Processing


Resolved Sep 21 at 11:36am CEST

Update Description:
We are pleased to announce that the technical issue with the Sectigo SSL API has been resolved. Our integration is now fully functional, and we are processing SSL orders without any interruptions.

What this means for you:

If you faced delays or interruptions while trying to place SSL orders during the incident period, you should now be able to proceed without any issues.
Any backlog or pending orders in our system will be processed in the order they were received. ...

1 previous update

Sep 15, 2023
3 incidents

API and Control Panel Issues Solved

Resolved Sep 15 at 03:30pm CEST

We’re pleased to inform you that after upgrading and enhancing our web nodes’ capacity, we identified and solved all disruptions. Our development team has successfully resolved and tested the platform. As a result, our API and Control Panel are now fully operational. Thank you for your patience.

Full scaleup of our services

Resolved Sep 15 at 12:05pm CEST

Due to an incident in our data centers, we will perform a full scaleup of our services between 12:00 and 12:30 CET today. Therefore, all of our services, including the API and control panel, may experience difficulties in the following minutes. However, once back up and running, we expect the issues to be fixed. Our apologies for the inconvenience.

API Issues

Resolved Sep 15 at 04:00am CEST

We are currently experiencing instability in regards to our API, caused by a hardware issue on our server. Our team is working hard to fix the issue. We have already applied a few fixes, but the situation unfortunately persists. We have just removed the web node giving a 502 error from the load balancer, and we are monitoring this and testing it at the moment. We will keep you updated through our status page and Twitter. Our apologies for the inconvenience.

August 2023
Aug 16, 2023
1 incident

SpamExperts Service outage


Resolved Aug 18 at 11:37am CEST

Dear clients,

We are pleased to inform you that we have successfully addressed the server issue affecting our email services. We are currently in the process of restoring full functionality, and you should start noticing improvements in email delivery.

Current Status:

  • Our servers are sending emails at a reduced capacity. We expect this situation to improve over time as we continue to work on optimizing the system.
  • We have implemented a temporary measure to reroute all queued ema...

1 previous update

Aug 14, 2023
1 incident

SpamExperts Service outage


Resolved Aug 14 at 05:44pm CEST

Dear clients,

We are pleased to inform you that the previously reported issue with our email service has been successfully resolved.


The server issue which caused delays in the email service has been addressed and fixed.
All emails that were temporarily delayed have been processed and sent.
You can expect the email service to now operate at its regular performance and speed.
We understand the critical nature of email communications and apologize for any inconvenience t...

1 previous update

Aug 03, 2023
1 incident


Resolved Aug 03 at 11:57am CEST

test update