Back to overview
Degraded

SpamExperts Service outage

Aug 16 at 09:30am CEST
Affected services
openprovider.com

Status Report Update State Resolved
Aug 18 at 11:37am CEST

Dear clients,

We are pleased to inform you that we have successfully addressed the server issue affecting our email services. We are currently in the process of restoring full functionality, and you should start noticing improvements in email delivery.

Current Status:

  • Our servers are sending emails at a reduced capacity. We expect this situation to improve over time as we continue to work on optimizing the system.
  • We have implemented a temporary measure to reroute all queued emails through our other operational servers, ensuring that all messages will be delivered. This might still result in slight delays, but rest assured that no messages will be lost.

We apologize for any inconvenience this may have caused and appreciate your patience during this time.

Thank you for your understanding.

Status Report Update State Created
Aug 16 at 09:30am CEST

Dear clients,

We are currently experiencing a minor outage affecting our email services due to an issue with one of our servers. Please be informed of the following:

Issue: One of our primary servers responsible for sending emails is currently experiencing technical difficulties.

Impact: You may notice a slight delay in the delivery of some emails.

Mitigation: Our development team is actively working to resolve the issue. As an interim measure, all emails queued in the affected server will be rerouted and sent through our other operational servers to ensure delivery.

Assurance: We'd like to reassure everyone that all emails will be sent and no messages will be lost. The delay is temporary and we're making all efforts to restore the service to its optimal performance.