Previous incidents

November 2023
No incidents reported
October 2023
No incidents reported
September 2023
Sep 21, 2023
1 incident

SSL Order Processing

Degraded

Resolved Sep 21 at 11:36am CEST

Update Description:
We are pleased to announce that the technical issue with the Sectigo SSL API has been resolved. Our integration is now fully functional, and we are processing SSL orders without any interruptions.

What this means for you:

If you faced delays or interruptions while trying to place SSL orders during the incident period, you should now be able to proceed without any issues.
Any backlog or pending orders in our system will be processed in the order they were received. ...

1 previous update

Sep 15, 2023
3 incidents

API and Control Panel Issues Solved

Resolved Sep 15 at 03:30pm CEST

We’re pleased to inform you that after upgrading and enhancing our web nodes’ capacity, we identified and solved all disruptions. Our development team has successfully resolved and tested the platform. As a result, our API and Control Panel are now fully operational. Thank you for your patience.

Full scaleup of our services

Resolved Sep 15 at 12:05pm CEST

Due to an incident in our data centers, we will perform a full scaleup of our services between 12:00 and 12:30 CET today. Therefore, all of our services, including the API and control panel, may experience difficulties in the following minutes. However, once back up and running, we expect the issues to be fixed. Our apologies for the inconvenience.

API Issues

Resolved Sep 15 at 04:00am CEST

We are currently experiencing instability in regards to our API, caused by a hardware issue on our server. Our team is working hard to fix the issue. We have already applied a few fixes, but the situation unfortunately persists. We have just removed the web node giving a 502 error from the load balancer, and we are monitoring this and testing it at the moment. We will keep you updated through our status page and Twitter. Our apologies for the inconvenience.